Terms of Service – TelePod

Welcome to TelePod, the telemedicine platform by My FirstCare, designed to provide safe, high-quality, and compliant healthcare services in accordance with international standards.

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1. Acceptance of Terms

By accessing and using TelePod, you acknowledge that you have read, understood, and fully agreed to these Terms of Service. If you do not agree, please refrain from using the service.

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2. Scope of Services

• TelePod provides teleconsultation via video call, appointment scheduling, and patient monitoring.
• Services may include the collection, storage, and transfer of electronic medical records between patients and healthcare providers.
• TelePod operates in compliance with medical professional standards and applicable laws.

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3. User Responsibilities

• Users must provide accurate, complete, and up-to-date information.
• Users are responsible for maintaining the confidentiality of their account credentials.
• Users must comply with applicable laws, regulations, and policies while using the service.

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4. Confidentiality & Data Security

• TelePod prioritizes the protection of personal and medical information using security measures in compliance with HIPAA and PDPA.
• All medical data is stored and transmitted securely with advanced encryption protocols.

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5. Medical Disclaimer

• Telemedicine consultations may not be appropriate for all medical conditions.
• Technical failures may cause delays or interruptions in consultations.
• TelePod services are not a substitute for emergency medical care. In urgent cases, users must contact emergency services or visit a healthcare facility immediately.

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6. Modification of Terms

TelePod reserves the right to amend or update these Terms of Service as necessary. Users will be notified in advance of any significant changes.